Rascal Design Privacy Policy
Last Updated: September 2024
At Rascal Design, I am committed to protecting and respecting your privacy. This Privacy Policy explains how I collect, use, and safeguard your personal information when you engage with me, in compliance with the UK General Data Protection Regulation (GDPR).
1. Who I Am
Rascal Design
Email: hello@rascal.design
Data Controller: Rachael Kerr, Sole Trader
For the purposes of data protection laws, I, Rachael Kerr, am the data controller of the personal information collected.
2. What Data I Collect
I collect personal data that you voluntarily provide when you:
•Make an enquiry via my website, email, phone, or social media.
•Enter into a contract for graphic design services.
•Subscribe to newsletters, request information, or interact with me in other ways.
The personal data I may collect includes:
•Contact details: name, email address, phone number, and postal address.
•Payment details: such as your bank account information or payment card information (processed securely via third-party payment providers).
•Business information: details about your company or project.•Communications: records of conversations, including emails and other correspondence.
3. How I Use Your Data
I use your personal data for the following purposes:
•To provide services: To perform the contract we have with you, such as graphic design projects, and to communicate with you regarding ongoing work.
•To manage payments: To process and manage payments for services rendered.
•To comply with legal obligations: To fulfil tax, accounting, and legal responsibilities.
•To improve my services: To gain insights and feedback to enhance my offerings and client experience.
4. Legal Basis for Processing
I only process your personal data where I have a lawful basis to do so under GDPR, including:
•Contract: The processing is necessary to perform a contract with you.
•Consent: You have given clear consent for me to process your personal data for specific purposes, such as marketing.
•Legal obligation: I need to process your data to comply with legal requirements.
•Legitimate interest: Where it is in my legitimate interests (which are not overridden by your rights) to use your data to improve my services.
5. How I Share Your Data
I may share your data with third parties only in the following circumstances:
•Service providers: I use third-party providers (e.g., printing suppliers, payment processors, IT services, delivery couriers) who process your data on my behalf and ensure their compliance with GDPR.
•Legal obligations: If required by law, regulation, or a legal process (such as a court order), I may disclose your data.
•Business transfers: In the unlikely event of business restructuring, your data may be transferred as part of the business. I do not sell, rent, or trade your personal data.
6. Data Retention
I will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations. Typically, I will retain:
•Contact details and communications: for up to 7 years, to comply with legal and tax requirements.
•Financial records: for up to 6 years, as required by UK tax law.
After the relevant retention period, your data will be securely deleted or anonymised.
7. Your Rights
Under the UK GDPR, you have the following rights:
•Access: You have the right to request access to the personal data I hold about you.
•Correction: You can ask me to correct any inaccuracies in your personal data.
•Deletion: You can request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
•Restriction: You have the right to request the restriction of processing your data in certain circumstances.
•Objection: You can object to my processing of your personal data in certain circumstances, such as for direct marketing purposes.
•Data portability: You have the right to request the transfer of your data to another service provider.
To exercise any of these rights, please contact me at hello@rascal.design. I may need to verify your identity before processing your request.
8. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. The most up-to-date version will always be available on my website, and I encourage you to review it periodically.
9. Contact Me
If you have any questions or concerns about this Privacy Policy or how I handle your personal data, please contact me at: Rascal Design
Email: Hello@rascal.design
Complaints
If you are not satisfied with how I handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority. You can contact the ICO at [https://ico.org.uk/concerns/](https://ico.org.uk/concerns/).